Residents of Lansdowne:
At the end of this post is the text of a petition that we are seeking residents of Lansdowne to sign. If you are interested in signing this petition, please email:
freedom2choose35@yahoo.com
Someone will get back to you and arrange to come and get your signature. Although we already have hundreds of signatures, we feel it important to get every resident's signature who agrees that Openband's franchise should be denied. We expect to need to provide this petition to the board of supervisors in the coming weeks.
Please spread the word to other Lansdowne residents who may not see this message.
I would be happy to answer any questions there may be regarding this petition.
The Petition Text:
Residents of Lansdowne on the Potomac
Scott K. York, Chairman at Large - Loudoun County Board of Supervisors
1 Harrison Street, S.E., Fifth Floor
P.O. Box 7000, Mail Stop #01
Leesburg, Virginia 20177-7000
Dear Chairman York:
For many years now, homeowners of Lansdowne on the Potomac have received
video services from Openband as part of their mandatory multiservice
offering. During this time, significant issues with these services have
been identified; but they have rarely been corrected to industry
accepted service levels. These issues include, but are not limited to:
• Lack of HD channel lineup offerings when compared to Comcast/Verizon Fios
• Continuous issues with video/audio quality (e.g., video pixilation and audio/video synch issues)
• Long delays in trouble ticket resolution
• Frequent video outages within entire or large portions of Openband’s network
• Public Access, Governmental and Educational channels that often are
not viewable, lack audio, and/or have snowy/grainy picture quality
• Significantly archaic video technology when compared to Comcast/Verizon Fios
• Set top boxes that are legacy technology from nearly a decade ago
• Erratic and unstable firmware updates to set top boxes during normal viewing hours
• Limited Video on Demand Library and basic program offerings when compared to Comcast/Verizon Fios
In addition to these issues, it has come to our attention that Openband
has been operating for at least 12 months without a required franchise
agreement. Based on the terms of their expired agreement, Openband
neglected to notify the County, in June of 2008, with their intent to
renew their franchise agreement; which is required by Loudoun County
Ordinance 805 and 809.
It should also be considered that our developer entered our community
into these mandatory contracts with Openband. To that point, these
contracts span 65 to 75 years. Furthermore, this contract term was not
disclosed to homeowners upon time of settlement. We are also being
charged rates that when compared to Comcast/Verizon Fios are not
competitive. Openband is not required to compete for new subscribers nor
are they concerned about customer retention.
Openband has shown no regard for the quality of their services or the
concerns of their customers. Now Openband is not adhering to Loudoun
County ordinances. Therefore, we the undersigned residents of Lansdowne
on the Potomac strongly urge the Loudoun County Board of Supervisors to
deny Openband Multimedia, LLC a franchise agreement to operate video
services within Loudoun County.
A vote to deny is to no longer allow this monopoly to exist. A vote to
approve will allow this burden on your constituents to continue.
Sincerely,
The undersigned residents of Lansdowne on the Potomac.
Cc:
Loudoun County Board of Supervisors
Loudoun County Cable and OVS Commission
Lansdowne on the Potomac Board of Directors